California State Franchise Tax Board Broken

I didn't title it broke, just broken.
Mail them a letter they will never answer.
Hop on the website and you need a customer service code.
Or was that customer dis-service code?
Call them and hold for 56 minutes and the machine cuts you off.
Call again and hold and actually guy was nice and spoke normally.
However no resolution to my complaint/ problem, just have a nice day.

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