5/09/2022
5/07/2022
Mortgage Imploding Jobs Implode-o-meter 2022
The next Implodometer Tragic News for many great people
Layoffs since April 2022
Call Centers Firing 2000 employees and keeping four to man the phone.
Processing and Underwriting jobs slashed Nationwide.
Loan Originators who do not have purchase business self generated are let go.
Those who worked in a call center were not allowed to bring their phone in and have no book of business. Borrowers who have 2.75 aren't doing cash out refinances at 5.5
We now exceed 210302 layoffs in Mortgage as of 7/7/2022
- Wells let go 3127
- Live Well Financial shut down/
- Bank of America 3989 fired
- JPM Chase 1800 laid off
- Flagstar 199 laid off
- Pennymac 54 jobs gone
- Ocwen 701 already and plans to cut 1600 more
- Mr Cooper 251 jobs and more planned for next week
- Blend 201 employees laid off which is 11% of the total
- Better 4000+ and is expected to shut doors
- Homepoint sold correspondent to Planet Home Lending and 94 layoffs
- Primis Bank to acquire Sea Trust Mortgage Company 22 layoffs
- Owning to cut 189 jobs in Orange, CA
- Union Home Mortgage layoffs in Strongsville, OH 188 people
- CrossCountry Mortgage to acquire LendUS so far 171 gone
- Flagstar Bank cut 20% of mortgage staff (420 jobs)
- Rocket Mortgage offering buyouts to 8% of staff or 2888 people
- Blend Labs to lay off 200 employees
- USAA Bank cut 90+ mortgage jobs
- Wyndham Capital Mortgage layoffs 35 LO's and 15 staff
- Strong Home Mortgage layoffs
- Supreme Lending layoffs (per user comment below)
- First Guaranty Mortgage Corporation/Goodmortgage layoffs (per user comment below)
- American Pacific Mortgage layoffs (per user comment below)
- National Bank Holdings Corporation to acquire Bank of Jackson Hole
- Movement Mortgage layoffs (based on industry reporting)
- PennyMac to cut 227 jobs in Agoura/Moorpark/Westlake, CA
- Prospect Home Finance to cut 5 jobs in La Jolla, CA
- PennyMac to cut 81 jobs in Roseville, CA
- All Cal Financial to merge with InstaMortgage
- Knock to reduce its workforce by approximately 46%
- Ellington Financial to acquire reverse mortgage lender Longbridge Financial
- WinnPointe Corporation dba Interactive Mortgage to cut 51 jobs in Orange, CA
- Santander Bank halts all mortgage lending including HELOCs, layoffs
- KKR to acquire Merchants Mortgage Trust & Corporation, LLC
- Mortgage Solutions Financial to acquire First American State Bank, will change name to MSF Bank
- Redfin to acquire Bay Equity Home Loans, 121 layoffs
- Genpact Mortgage Services Inc. cut 14 jobs in Irvine, CA
- Texas Partners Bank to acquire Legacy Mutual Mortgage
- Eustis Mortgage Corporation to acquire Signature Mortgage Corporation
- Impac who laid off 333 people during first wave of covid and closed down had a booth at Cali Expo 5/6/2022 which was empty.
- Interfirst Mortgage to cut 77 jobs in Charlotte, NC
- Opendoor to acquire RedDoor
- Zillow Offers shut down, 25% of staff to be let go another 211 slashed 5/6/2022
- First Federal Community Bank to acquire Lighthouse Mortgage
- Armed Forces Bank to acquire residential mortgage operations of KS StateBank
- Athene to acquire non-QM lender Newfi lets go 14
- New Residential Investment Corp. to acquire Genesis Capital LLC
- U.S. Bank to acquire MUFG Union Bank USBank 118 layoffs
- Arcus Lending changes name to InstaMortgage
- Figure to merge with Homebridge Financial Services
- Freedom bought JG Wentworth and has laid off 213
- Homepoint to reorganize its operational structure, layoffs
- Cornerstone Home Lending to acquire The Roscoe State Bank
- ResiCentral Mortgage acquires One American Mortgage
- Pentagon FCU to buy TIAA Bank’s correspondent lending unit, layoffs
- Regions Bank to acquire EnerBank USA
- Mortgage Investors Corp. files Chapter 11 bankruptcy
- Guild Mortgage to acquire Residential Mortgage Services Holdings, Inc.
- Veritex Community Bank to acquire 49% stake in Thrive Mortgage, LLC
- Finance of America to acquire wholesale lending assets of Parkside Lending LLC
- New York Community Bancorp, Inc. to acquire Flagstar Bancorp
- Texas Capital Bank to exit correspondent lending, potential layoffs
- Webster Financial Corp. to purchase Sterling Bancorp
- New Residential Investment Corp. to buy Caliber Home Loans
- Western Alliance Bancorp to purchase Aris Mortgage Holding Company, parent company of AmeriHome
- Guaranteed Rate acquires Owning
- Calculated Risk Analytics buys Castle Mortgage, will rebrand as Excelerate Capital
- Pacific Western Bank has acquired Civic Financial Services, LLC
- First Community Mortgage (FCM) to acquire a Mortgage Boutique (AMB)
- Guaranteed Rate acquires Stearns Lending
- PNC Bank to acquire BBVA
- Velocity Financial Inc. 119 layoffs
- Trustar Bank to acquire Granite Mortgage
- Zillow Offers to lay off 80 employees
- Western Alliance Bank acquires Galton Funding
- MVB Mortgage and Intercoastal Mortgage Company to combine
- CrossCountry Mortgage, LLC acquires assets of First Choice Loan Services Inc.
- Citadel Servicing Corp. to cut 108 jobs in Irvine, CA
- Mr. Cooper to cease wholesale lending operations, layoffs
- Impac Mortgage Holdings, Inc. lending activities on hold, 333 Orange County employees under temporary layoff
- Opendoor cuts 600 jobs
- eXp Realty reduces headcount by approximately 15%
- Redfin cutting 7% or 292 jobs they tell you the percent as it doesn't sound so bad
- Unison cutting 89 jobs in CA
- Ixonia Bank acquires Novus Home Mortgage
- Deephaven Mortgage layoffs
- Angel Oak Mortgage Solutions cuts roughly 200 jobs
- Freedom Mortgage Corp. to shut San Dimas call center, slash 171 jobs
- One Reverse Mortgage to halt operations
- Chase to cut hundreds of mortgage jobs
- Mr. Cooper to close Beaverton, OR office, cut 301 jobs
- Howard Bank (MD) to discontinue its mortgage banking business
- FirstBank to acquire Franklin Synergy Bank
- Blue Ridge Bankshares Inc. acquires LenderSelect Mortgage Group
- Capital City Bank Group Inc. to acquire 51% ownership stake in BrandMortgage
- 1st Alliance Lending to shut down
- Resolute Bank shut by FDIC
- HPS Investment Partners to acquire Citadel Servicing Corp.
- Commerce Bancshares, Inc. acquires Assumption Mortgage Corp., renames it Assumption Mortgage, LLC
- Altisource Portfolio Solutions to shut Owners.com business unit
- Ditech sells reverse mortgage business to Mortgage Assets Management, LLC
- New Residential to acquire Ditech Holding’s forward mortgage servicing and origination business
- Syracuse Securities, Inc. to close, transfer loan officers and some staff to Premium Mortgage Corp.
- Bay Equity Home Loans acquires assets of Village Mortgage
- Santander Bank to exit third-party mortgage business, 66 layoffs in Villanova, PA
- American Mortgage Service Co. and Eustis Mortgage to merge
- Freedom Mortgage Corp. acquired J.G. Wentworth Home Lending, LLC
- William Lyon Homes acquires South Pacific Financial Corporation, rebrands it as ClosingMark Homes Loans, Inc.
- CrossCountry Mortgage acquires PERL Mortgage, Inc.
- HomeLight acquires mortgage startup Eave
- Stearns Holdings LLC (parent of Stearns Lending) files for bankruptcy
- FirstBank to sell correspondent lending unit to Rushmore Loan Management Services LLC
- Fifth Third Bank to close 44 Chicago-area branches
- Pretium to acquire Deephaven Mortgage LLC
- Prodigy Lending LLC merges with The Texas Mortgage Pros
- Freedom Mortgage Corp. acquires RoundPoint Mortgage Servicing
- Open Mortgage acquires Premier Home Mortgage
- Bank 34 halts mortgage lending, will sell/close its 9 production offices
- Live Well Financial, Inc. halts mortgage lending
- Movement Mortgage acquires retail division of Platinum Mortgage Inc.
- Intercontinental Exchange (ICE) to purchase Simplifile
- First Choice Loan Services, Inc. ceases operations, for sale
- Moore Lending Group acquired by Sierra Pacific Mortgage Company, Inc.
- Rock Holdings acquires majority stake in Lendesk
- WMC Mortgage files Chapter 11 bankruptcy
- Reali acquires online direct mortgage lender Lenda
- Home Point Financial acquires wholesale division of Platinum Mortgage Inc.
- Colony Bank agrees to purchase PFB Mortgage
- Ditech to close St. Paul office, let go of 210 employees
- KeyBank acquires Laurel Road Bank’s digital lending business
- Renasant Bank to acquire FirstBank’s wholesale mortgage division
- Banc of California stops wholesale and correspondent lending
- AmWest Funding layoffs in Brea, CA
- Ocwen closing facilities, cutting 2,000+ jobs nationwide
- Member First Mortgage to acquire Platinum Financial Funding
- HomeStreet Bank to sell its stand-alone home loan centers to Homebridge Financial
- TIAA Bank to stop retail branch mortgage lending, sell some branches to U.S. Bank, potential layoffs of 1900 people
- Village Mortgage Company to shut down wholesale lending channel
- Thoma Bravo to buy Ellie Mae, layoffs, hmmm maybe
- BB&T Corp. to purchase SunTrust Banks, Inc.
- U.S. Bank to cut approximately 40 mortgage jobs in Brookfield, WI
- Provident Bank Mortgage to cease operations, 133 layoffs in CA
- Invitation Homes laying off 51 in Scottsdale, AZ
- Title365 cutting 70 jobs in Palm Bay, FL
- U.S. Bank Home Mortgage to cut jobs in Owensboro, KY
- Seterus, Inc. to shut mortgage servicing unit in Durham, NC, cut 310 jobs
- Mr. Cooper to cut 109 jobs in Santa Ana, CA
- Finance of America closing Roseville, CA office, 33 layoffs
- Renovate America, Inc. laying off 71 in San Diego, CA
- Movement Mortgage to acquire retail mortgage operations of Eagle Home Mortgage, LLC which was a Lennar company layoffs expected of managers, underwriters, processors and sales
- AmeriSave Mortgage Corp. buys origination business of The Money Source (TMS)
- First American Title Insurance cutting 116 jobs in Santa Ana, CA
- New Fed Mortgage Corp. to acquire Commonwealth Mortgage LLC
- New American Funding acquires Marketplace Home Mortgage
- Middletown Valley Bank to acquire Millennium Financial Group (MLend)
- Bridgeview Bank Mortgage to cut 97 jobs
- Franklin First Financial shut down
- Gateway Mortgage Group closing eight retail mortgage branches in California, 25 layoffs
- United Bank to cut mortgage loan officer jobs as part of restructuring
- SoFi cutting around 100 mortgage jobs
- Hometown Lenders acquires TotalChoice Mortgage
- Guaranteed Rate acquires assets/staff from Honolulu HomeLoans and Hawaii Lending Alliance
- Firstar Bank to acquire assets of Leader Mortgage
- LoanDepot layoffs 813
- Mr. Cooper to acquire Pacific Union Financial LLC
- Impac Mortgage layoffs unknown
- Synergy One Lending to acquire BBMC Mortgage
- CMG Financial 94 layoffs
- Angel Oak 31 layoffs
- Sprout 18 layoffs
- Nova Home Loans layoffs (per user comment below)
- TD Bank to acquire First Horizon Corp.
- Stearns Wholesale to shut down, 348 layoffs
- Amerisave cuts recruiting and underwriting jobs number unknown
- American Mortgage and Futis merge unknown layoff numbers
- Fannie Mae and Freddie Mac to merge to save costs and cut jobs?
- Winnepoint/ Interactive 108 layoffs
- Stantander stopped lending 988 layoffs
- Costco Mortgage closed down
- New Rez laid off 390 after Caliber bought them 900 more to come
- Guild ?
- United Wholesale 199
- Interfirst 139
- Fairway?
- CrossCountry taking over LendUS who was RPM just months back
Wells Fargo to cut 78 more jobs in Des Moines (4/20/23)
Homepoint to lay off 113 employees in Ann Arbor, MI (4/19/23)
Opendoor to cut 560 jobs (4/18/23)
Redfin cuts 200 more jobs (4/13/23)
First Federal to purchase BNC National Bank’s mortgage business assets (4/12/23)
SoFi has acquired Wyndham Capital Mortgage (4/3/23)
Homebridge Financial Services to lay off 139 employees in NJ (3/31/23)
First Citizens Bank & Trust to acquire Silicon Valley Bridge Bank (3/27/23)
Bank of America cut 200 more loan officer jobs (3/24/23)
Family First Funding acquired by AnnieMac Home Mortgage (3/22/23)
UBS acquires Credit Suisse (3/19/23) Unknown if Swiss Government will bail them out
Flagstar Bank acquires deposits, loan portfolios, and branches of Signature Bridge Bank (3/19/23)
CoStar Group, Inc. cuts 62 jobs in San Diego (3/14/23)
Guild Mortgage acquires Cherry Creek Mortgage (3/13/23)
Silvergate Bank to lay off 260 employees in La Jolla, CA (3/13/23)
Signature Bank closed by the NYDFS (3/12/23)
Silicon Valley Bank shut by the FDIC (3/10/23)
Impac Mortgage converts consumer direct division into a mortgage broker fulfillment model (3/8/23)
Silvergate Bank to wind down operations (3/8/23)
Finance of America to cut 48 jobs in Roseville, CA (3/8/23)
North American Savings Bank (NASB Financial Inc.) to lay off 85 across Missouri (3/7/23)
CMG Mortgage, Inc. to acquire the retail division of Homebridge Financial Services (3/6/23)
Citi mortgage 191 layoffs (3/2/23)
Prosperity Home Mortgage, LLC to acquire JFQ Lending, LLC (2/28/23)
Majestic Home Loan also known as RMK permanently banned from mortgage for deceptive advertising, bait and switch shut down by the CFPB (2/27/23)
Wells Fargo cut 500+ more mortgage jobs (2/23/23)
JZZ Technologies, Inc. to acquire Oxygen Mortgage (2/22/23)
Civic Financial Services, LLC to eliminate approximately 200 positions (2/21/23)
Mutual of Omaha Mortgage has acquired the assets of Keller Mortgage LLC (2/20/23)
Celebrity Home Loans layoffs (2/16/23)
EagleBank laid off 36 in Rockville, MD (2/15/23)
Mr. Cooper to acquire Roosevelt Management Company and Rushmore
Loan Management Services (2/10/23)
Redwood Trust sees a 24% reduction in workforce due to market volatility (2/10/23)
AmCap Mortgage acquired Oz Lending, Orange Mortgage and Rev Mortgage brands (2/9/23)
Town Square Mortgage to merge with American Portfolio Mortgage (2/9/23)
Chase to cut 310 additional mortgage jobs (2/8/23)
5/06/2022
Appraisal Management Systems for Mortgage
Appraisal Management Systems for Mortgage
Lenders are regulated when doing mortgage loans specific to appraisals.
Commission sales staff cannot speak with appraisers to keep them away from pressuring to hit value.
Lenders must prove the following to investors: they have systems in place to keep appraisers independent, the date the final report was provided to the borrower, the appraiser is competent, and be able to protect the lender in case of an audit. To avoid contact with sales staff, lenders set up blind ordering systems, and the development of Appraisal Management Companies (AMC) established themselves to gather lists of licensed appraisers that they deemed reliable in market areas. However, today few banks and lenders have a deep list of staff appraisers who can timely run out to photograph, document, measure, and verify a valuation. Most only have a vendor order team and an appraisal review group (depending on the size of the lender).
There are more than one hundred fifty AMCs in America. Most have on their website the number of contracted appraisers, the Errors and omission insurance of contract employees, years of experience, where the home base is located, turn time, acceptance percentage of orders/and refusals of complex appraisals, and some a star rating system. Some also itemize the costs per property type of appraisal.
Lender upper management scorecards AMCs to predict costs, turn times, and risks. By tracking the history of appraisers under an AMC, the lender can determine which AMC meets their market needs, have enough boots on the ground in a city or county, and save time and money. Things that take additional time for a lender are: appraiser uses incorrect form, comparables inappropriate, failure to note condition, lack of explanation for missing facts, and mistakes of all sorts. The appraisal management desk /or review team sends back an appraisal with errors to the AMC for corrections. This communication back to the appraiser in the field can take additional days or weeks. Often the appraiser has already been paid an will not receive further payment for the corrections; thus, there is a balk factor.
A new middleman application arose in the lending cycle around 2015. A number of applications claim to better tract the cumbersome AMC system with SAAS tools and a dashboard that API can often link to the lender's chosen Loan Origination System (LOS). This is via python code that is added to the code of the lender for systems to communicate live. Corelogic bought Mercury in 2017 to go deeper into this market. Corelogic offers flood, tax, and several appraisal tools, as well as deep data on all the homes in America. Intercontinental ICE partnered with First American Title's title information, plat map, and appraisal Works to build a tool that covers several parts of the mortgage cycle. Recently Reggora, Anow, TRK, and Appraisal Dashboard are advertising tools for the origination cycle to make processes faster, digital, and easier. There is a worry that API plugins and Json Web Tokens (JWT), which are used to attach to the lender's mainframe operating system create risks for hacking the database of a lender, which holds the personal information of borrowers. A JWT does not expire, can be a vector for attack, and modify other apps to create new keys. Firewalls and changing passwords are not enough to protect the information held in a lender's platform.
As we speed ahead into the spring of 2022, lenders are more cost worried and have laid off droves of staff. Mergers and new players will emerge from this next phase of the mortgage business.
The mortgage lending business has relied upon vendors to create tools for the thousands of parts needed to approve and sell a file. Lenders may not want their own platform to be centralized with links to other outside companies. Many others have chosen to build their own. Lenders built their own Artificial Intelligence platforms to reduce manual tasks. Machines can process the numerical pieces of loan review and the costly and time-consuming regimen of returning the files to a human Underwriter, an Appraisal Review Desk, and or Management for exceptions and approvals. For a borrower's file to be reviewed only once by a human Underwriter is the goal.
Are you unhappy with your AMC? Interview a few. Get a list of how many licenses are available in the cities you operate. Have backups already in place.
Here are a few that I suggest in no order
Appraisal Connections
Appraisal Nation
Appraisal Logistics
Appraisal Links
Click Appraiser
AMC
Nationwide Property and Appraisal
Situs AMC
United States Appraisals
Valutrust Solutions
If you want the phone or email to contact a sales rep or the owner, just whistle...
C G Caroline Gerardo Barbeau
NMLS 324982
This is not investment
advice. Copyright 5/7/2022.
Non-disparagement
clauses in consumer contracts (including provisions that penalize consumers for
posting reviews) about a Business, are prohibited under California law (Cal.
Civil Code § 1670.8) and under the federal Consumer Review Fairness Act (15
U.S. Code § 45b) contracts, or otherwise attempt to enforce non-disparagement
or ‘gag’ clauses against consumers under any circumstances.
Anti-SLAPP laws, such as Cal. Civ. Proc. Code § 425.16 in California, may require you to pay my attorneys’
fees if you attempt to impose such liability through legal proceedings.
4/14/2022
Mortgage Loan Origination Software
List of developers, applications, API plug in tools, esigning, document magic, wizards for mortgage loan origination software, LOS, CRM, tools for mortgage that beta tested in 2021/2022.
Please feel free to add in the comments if I missed a fintech company, a mortgage bank, a lender who is building or has tools as vendors or for their own platform.
Amazon ~ has a beta full and deep for LOS CRM Service Sign
and every time and motion
Abrigo
Black Knight
Expedite® Close
Blue Sage
Blend Labs
BNTouch
BSI Financial
Byte
Caliber ~ building own
Calyx
Capterra
Cloudvirga
Digital Delivery, Inc. (Peirson Patterson, LLP)
Digifi
DocMagic
DocsDirect
Docu Prep, Inc.
DocuSign, Inc.
Encompass Elliemae
Experian ~ building
eOriginal, Inc.
EscrowTab
Fairway ~ building own
Finestra
First American Docutech
Fiserv
Google Alphabet ~ has built one deep service and LOS
Gregg & Valby, LLP
ICE
IDS, Inc.
idsDoc
Liquid logics
LendingQB
Lending Wise
Loan Care
LoanDepot building own
Meridian Link
MERS® eNote Solutions
MERS® eSuite
Mortgage Cadence
Mortgage Cadence Platform (MCP)
Ncino
Nexsys Technologies, LLC
Nexsys
Notarize
NotaryCam, Inc.
OneSpan Canada
Openclose
Pavaso ~Building own
Pingora Asset Management
Provenir
Building own
Polunsky Beitel Green LLP (eMortgageLaw)
Polly
eClosePlus
Quicken Rocket ~ building own
SigniaDocuments, Inc. (Evolve Mortgage Services)
SigniaDocuments SmartComplete
SimpleNexus
Stavvy
Turn Key Lender
Nexus Closing™
Snapdocs
Staircase
Synrgo, Inc.
Synrgo
Unify
UWA ~building own
Vesta
And some photos from recent trips for your own joy
copyright © images Caroline Gerardo